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Professional IT Support & Infrastructure

Reliable endpoint troubleshooting, advanced server systems administration, and seamless cloud deployments when you need them most.

View Our Service Packages
Microsoft 365 Deployment
Windows Server & Active Directory
NIST Cybersecurity Framework
Cisco Routing & VLANs
Enterprise Virtualization

Core IT Infrastructure Solutions

Scroll down to explore how our specialized technical frameworks keep your systems secure, updated, and efficient.

01. Certified Technical Frameworks

Built on industry-standard security and systems protocols, ensuring your endpoints and servers operate with high reliability and compliance.

02. Enterprise Security & Administration

Robust Active Directory management, NIST framework deployment, endpoint detection, and proactive automated backups to eliminate downtime.

03. Scalable Local & Cloud Support

Seamless management bridging local corporate hardware environments, high-density mini PC labs, and distributed remote M365 teams.

Certified Expertise

CompTIA A+, Network Security, Operating Systems & NIST Cybersecurity Framework.

Secure Systems

Advanced server administration, firewall hardening, and disaster recovery protection.

End-to-End Support

Customized IT solutions keeping your business workflows fast, modern, and efficient.

Featured Capabilities & Methodologies

We apply rigorous structural standards and advanced systems network engineering to every deployment and support session.

Enterprise Virtualization & Hypervisors

Deploying and managing virtualized server clusters, resource allocation, and fault-tolerant redundant system environments.

Cisco Routing, Switching & VLANs

Designing secure network topologies, subnetting, core switch configurations, and traffic segregation for high-performance offices.

Advanced Systems Administration

Rigorous management of Windows Server environments, Active Directory GPOs, PowerShell automation, and Linux operating systems.

About Us

Fixed It Out The Blue was built on a simple premise: technical issues shouldn't bring your workflow to a halt. Whether you are dealing with a routine desktop hiccup or planning a complex multi-site infrastructure shift, we bring expert engineering straight to your operations.

Our focus is on security, speed, and long-term infrastructure stability. We follow strict framework guidelines (such as NIST compliance) to ensure your data stays secure, your servers stay online, and your business scales without friction.

Why Choose My Services?

Delivering elite technical guidance, formal education, and professional execution for all your IT requirements.

Certified Technical Expertise

Holding certifications in CompTIA A+, Network Security, Operating Systems, and NIST Cybersecurity Framework.

Formal Education

Earned an Associate of Applied Science in Computer System Administration and specialized ongoing technical training.

Leadership & Guidance

Proven hands-on experience mentoring junior technicians and managing high-level technical escalations efficiently.

Comprehensive End-User Support

Tailored, responsive support engineered for both local corporate offices and distributed remote teams.

Our Service Packages & Rates

Select from our structured hourly rates or project-scale milestones tailored to your business needs.

1. Standard Support Rate

$75 – $95 / hour

(Minimum 1-hour charge for on-site visits)

  • Workstation Setup & Hardware: Physical delivery, unpacking, and setup of desktops, laptops, and peripherals.
  • Basic Software Troubleshooting: Resolving application crashes, installation errors, or OS glitches (Windows/macOS).
  • Help Desk & User Management: Password resets, user accounts, M365 license assignment.
  • Network Connectivity: Connecting devices to Wi-Fi/Ethernet, shared printers, network drives.

2. Advanced Server & Security

$120 – $150 / hour

High-level system administration and NIST compliance work.

  • Server & Systems Admin: Windows Server configuration, Active Directory, GPOs, SQL Server.
  • Cybersecurity & NIST Framework: Endpoint detection (EDR), firewall setup, access control lists (ACLs).
  • Application Backend: Support for ASP.NET Core environments, QuickBooks Multi-User, Adobe CC servers.
  • Backup & Disaster Recovery: Automated off-site backups, failover systems, restores.

3. Project-Scale Rates

$100 – $125 / hr (or Flat Fee)

For larger deployments and scheduled migrations.

  • Cloud & M365 Migrations: Domain setup, UPN migration, data moving to OneDrive/SharePoint ($800–$1,800 scale).
  • Network Infrastructure Buildouts: Firewalls, core switches, VLAN segregation ($1,200–$2,500+ scale).
  • Server Upgrades & Migrations: Moving to virtualized servers & domain controller promotion ($1,500–$3,000+ scale).

Service Order / Inquiry Form

Fill out the form below to submit your service request directly to our team.

Project Portfolio & Case Studies

Explore our structured deployment methodologies, agile project management lifecycles, and architectural case studies.

1. System Vision & Procurement Roadmap

We approach infrastructure upgrades through rigorous needs analysis and phased scoping (MoSCoW prioritization), ensuring zero data loss during legacy data migration and precise timeline adherence.

Phase Focus Area Duration / Priority
Phase 1 Vendor evaluation, detailed feature mapping, and TCO cost breakdown. 2 Months (Must Have)
Phase 2 System customization, data migration, and core integration. 3 Months (Must / Should Have)
Phase 3 Pilot rollout, user training, and iterative feedback collection. 1 Month (Must Have)

2. Agile Workflow & Execution Framework

Projects are managed using disciplined Agile ceremonies, including backlog refinement, Fibonacci estimation, T-shirt sizing, and velocity tracking to guarantee predictability and transparency.

Epic Category Core Objective Delivery Scope
System Administration Server configuration, Active Directory GPOs, and firewall security. High Availability & NIST Compliance
Endpoint & User Support Automated follow-ups, centralized portfolios, and helpdesk ticketing. Seamless User Experience

Frequently Asked Questions (FAQ)

Find answers to common questions about our support tiers, scheduling, and infrastructure services.

For our Standard Support rate ($75 – $95 / hour), there is a minimum 1-hour charge for all on-site visits to cover travel and initial diagnostic time.

Yes! We provide tailored end-user support for both local corporate offices and distributed remote teams using secure remote management tools.

We build our infrastructure and security measures around rigorous standards, including NIST Cybersecurity Framework implementations, secure Active Directory GPOs, and endpoint detection and response (EDR).

Project-scale engagements (such as M365 migrations, network buildouts, or server upgrades) are either billed at an effective project rate ($100 – $125/hr) or structured as a fixed-scope milestone fee to give your business total cost predictability.

Contact Us

Ready to get started or have questions about an infrastructure setup? Reach out directly via email using the address below.

Email: info@fixedouttheblueit.com

Hours: Monday – Friday, 8:00 AM – 6:00 PM